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Cutelah

Delete your Cutelah account

You can delete your account in the app or by emailing us from your registered contact.

In the app

  1. Open Cutelah and sign in
  2. Go to Profile → Settings
  3. Choose Account → Delete account
  4. Confirm with your password or OTP

Without the app

  1. Email [email protected] from your registered email, or
  2. Email us with your registered phone number and full name
  3. We verify ownership and delete within 30 days unless law requires retention

What we delete

  • Profile and login details
  • Pet profiles and photos
  • Uploaded documents and reminders

What we may keep

  • Order or payout records for partners where required by law
  • Security logs for a limited period
[email protected]