Delete your Cutelah account
You can delete your account in the app or by emailing us from your registered contact.
In the app
- Open Cutelah and sign in
- Go to Profile → Settings
- Choose Account → Delete account
- Confirm with your password or OTP
Without the app
- Email [email protected] from your registered email, or
- Email us with your registered phone number and full name
- We verify ownership and delete within 30 days unless law requires retention
What we delete
- Profile and login details
- Pet profiles and photos
- Uploaded documents and reminders
What we may keep
- Order or payout records for partners where required by law
- Security logs for a limited period