Partner listing guidelines
These guidelines keep listings accurate, lawful and kind to pets and owners.
Accurate listings
Describe products and services truthfully. Include size, species and any restrictions.
Photos
Use your own photos or licensed images. No misleading before/after claims.
Pricing and fees
Show prices inclusive of known taxes where required. Platform fees are shown in the portal.
Prohibited items
No illegal goods, endangered species, unregistered medicines or cruelty-related products.
Reviews and conduct
Respond professionally. Cutelah may remove listings that break these rules or Malaysian law.